Manufacturing FAQ

Our current production information covers yarns, flat-knitted products and finished woven accessories made in Ulaanbaatar, Mongolia. Ask the team whether a certificate of origin is available for your shipment.

We work with Mongolian cashmere, yak down, camel wool and sheep wool. Ask which fibre grades and preparations are available for your yarn or finished-product inquiry.

Fibre origin and available supplier information depend on the material and project. Tell us the origin, documentation and quantity requirements for your market; the team will confirm what can be shared.

Available traceability documents vary by source and project. Tell us which origin, supplier or certification records your market requires; the team will confirm what can be shared.

A showroom or factory visit may be possible in Ulaanbaatar. Contact us before visiting so the team can confirm availability and access.

The website covers product development, dyeing, spinning, weaving, flat knitting, finishing and quality checks. Ask which stages apply to your project; sourcing and fibre-preparation details depend on the material.

Email info@mongoltextile.com with the product type, fibre, target quantity, timeline and any reference images or tech pack. The team will review the brief and confirm next steps.

We can review material, development, sampling and production requests from new brands. Send a clear brief so the team can confirm scope and terms.

A completed tech pack is not required for the first inquiry. Send measurements, references, sketches, mockups or an existing sample; the team will confirm what additional information is needed.

We can review product-design and development requests. Send the product direction, fibre or yarn requirements, references and target quantity so the team can confirm scope and terms.

The team can review an existing sample subject to intellectual-property and confidentiality requirements. Share only materials you are authorised to provide; the team confirms whether a new prototype can be developed.

Size standards vary by market. Send your measurement chart and target market; the team will confirm whether the specification can be followed for sampling and production.

MOQ depends on the fibre, product type, construction, colour, testing and production route. Share your brief and the team will confirm the applicable minimum for the project.

After the brief is reviewed, the team confirms scope, quotation, commercial terms and approvals. Production starts after the required approvals and agreement are in place.

Email info@mongoltextile.com with the product type, fibre, quantity, specifications, destination and target date. The team will confirm what else is needed for a quotation.

Price depends on the fibre or yarn specification, product type, construction, quantity, colour, finishing, testing, packaging and delivery terms.

Changes may be possible before the specification is approved. After approval, changes can affect cost and timing; ask the team to confirm any revision in writing.

Send the intended product and quantity, and ask whether the request or a different route can be considered.

Sample timing is estimated only after the product, fibre, colour, construction, development work and current production schedule have been reviewed.

Ask for the sample schedule and the buyer decisions needed at each stage.

Bulk-production timing depends on the approved specification, material availability, quantity, required processes, testing, buyer approvals and confirmed factory schedule.

Send the target delivery period with the inquiry and ask for the proposed production schedule.

A quotation is based on the agreed specification and validity period. Changes to materials, quantity, currency, delivery or timing may change the price; the team will confirm any revision before approval.

Lead time depends on materials, sampling, capacity and approvals. Tell us your target date; the team will confirm whether it is workable.

Cancellation terms depend on the project agreement and work already completed. Contact the team promptly; any costs or refund are confirmed under the agreement.

Screen settings affect colour. Use an approved physical standard or lab dip for production rather than relying on a screen image.

Sample availability depends on the material and project. Tell us the intended fibre, yarn or product, quantity and destination; the team will confirm the suitable sample route.

Tell us which trims or components you need. The team will confirm what can be sourced or included for your project.

Confidentiality and NDA terms can be discussed before you share proprietary designs, technology or construction details. Any agreement must be reviewed and signed for the specific project.

Quality checks are agreed for each project. Buyers may specify tests for fibre, yarn or finished products and provide a target standard or preferred laboratory. The team confirms inspection points, sample requirements and reporting available before production.

Any warranty or remedy is agreed in the project contract and depends on the product specification and applicable law. Ask the team to include the terms in your quotation.

If goods arrive damaged or do not match the agreed specification, contact us promptly with the order reference and clear photos of the goods and packaging. Any inspection, remedy or return terms are handled under the project contract and applicable law.

Packaging is agreed for each product and shipment. Tell us any sleeve, carton, labelling or pallet requirements so the team can confirm the packing plan.

If you need pre-shipment photos or video, include the request in your order brief; availability is confirmed for each project.

Shipping route and carrier are agreed based on destination, shipment size, timing and buyer requirements. Ask for available options for your destination.

Shipping cost depends on destination, shipment size, route and timing. Include the delivery address or agreed trade term in your inquiry so the team can request or confirm a quote.

Price depends on the submitted material, construction, quantity, finishing and testing requirements. Include your target price and ask which options can be considered.

Machine gauge describes needle density on a knitting-machine needle bed; it does not mean yarn thickness by itself.

The suitable yarn and construction depend on the machine, stitch structure and product design. Include those details when asking about suitable options.

A fibre name alone does not establish a product's environmental or social performance.

State the documents, standards, product, facility and period required for your review.